Product Help

Product Help

Functionality

Press and hold the Digital Dial on top of your MR Headset to adjust the interpupillary distance (IPD) until your view is clear. The headset features automatic IPD adjustment with a range of 51-78mm.

Power On: Press and hold the power button for 1.5s
Power Off: Press and hold the power button for 4s

It is recommended to take a break of at least 10 minutes every 30 minutes when using the MR Headset. If you experience any discomfort, reduce usage time or extend break periods.

Hardware

The controllers should automatically pair with your headset. If they don't, press and hold the Home button (right controller) or Menu button (left controller) for 5 seconds to enter pairing mode.

White (solid): Headset is on, battery level > 10%
Red (solid): Low battery (10% or less)
Orange (solid): Charging
Green (solid): Charging complete
Blue (flashing): Factory reset
Purple (solid): Recording mode
Purple (flashing): Headset is recording video

Software

Firmware updates are delivered automatically when connected to Wi-Fi. You can also check for updates manually in the Settings menu under System > Updates.

To perform a factory reset, go to Settings > System > Reset Options > Factory Reset. Alternatively, you can press and hold the Reset button for 5-10 seconds until the blue indicator light blinks.

Compatibility

Yes, the Play For Dream MR headset supports PC wireless streaming. You'll need to install the Play For Dream PC Assistant software on your computer and ensure both devices are on the same Wi-Fi network (Wi-Fi 6 or above recommended).

Dream Box can be connected to devices with DisplayPort (DP) or HDMI output including:
- Windows/Mac desktop PCs and laptops
- PlayStation/Xbox/Switch (dock output) gaming consoles
- Android tablets/iPads with DP or HDMI output
- Android/iOS mobile phones with DP or HDMI output

Care & Maintenance

Always use the lens cleaning cloth provided with the product to wipe clean the lenses. Do not use alcohol, paint thinner, or benzene on the lenses or other parts of the MR Headset.

Gently hand wash the Light Seal Cushion with clean water regularly and dry it in a place away from direct sunlight. Replace the Light Seal Cushion if it shows signs of wear after being cleaned many times.