Shipping Policy
SHIPPING & DELIVERY POLICY
Last updated: January 05, 2025
This Shipping & Delivery Policy forms part of our Terms of Service ("Terms") and should be read in conjunction with our main Terms: https://pfdm.ai/policies/terms-of-service.
Please review this Shipping & Delivery Policy carefully when purchasing our products. It applies to all orders placed with us.
What Are My Shipping & Delivery Options?
We offer a variety of shipping options. In some instances, a third-party supplier may manage our inventory and will be responsible for shipping your products.
| Location | Item | Shipping Cost | Notes |
|---|---|---|---|
| Canada, USA, Hong Kong, Taiwan | VR Headset/Dream Box | $59 | Excludes Customs Duties and Taxes |
| Lenses | $9 | Excludes Customs Duties and Taxes | |
| All European Union countries | VR Headset/Dream Box | $69 | Excludes Customs Duties and Taxes |
| Lenses | $9 | Excludes Customs Duties and Taxes | |
| All other countries | VR Headset/Dream Box | $99 | Excludes Customs Duties and Taxes |
| Lenses | $9 | Excludes Customs Duties and Taxes |
Please note that all shipping costs are calculated at checkout, and any applicable customs duties or taxes are the responsibility of the customer. If you have any questions regarding your order or shipping, feel free to contact our customer service team. Thank you for shopping with us!
Do You Deliver Internationally?
We proudly offer worldwide shipping. Please note, however, that free standard shipping is not available for international orders.
International deliveries may be subject to specific rules, restrictions, and additional costs, including but not limited to customs duties, taxes, and other applicable fees. These additional costs are the sole responsibility of the consumer, and we have no control over their imposition or amount. It is your responsibility to ensure compliance with the import laws and regulations of your country and to cover all applicable additional costs, including customs duties and taxes.
What Happens If My Order Is Delayed?
If your delivery is delayed for any reason, we will notify you as soon as possible and provide an updated estimated delivery date.
For consumers in the EU and UK: This does not affect your statutory rights. For further details, please refer to our Terms: https://pfdm.ai/policies/terms-of-service.
Questions About Returns?
For inquiries regarding returns, please review our Return Policy: https://pfdm.ai/pages/return-policy.
How Can You Contact Us About This Policy?
If you have any questions or comments regarding this policy, please contact us by:
Email: support@pfdm.ai
